PRESS RELEASEAdvisor Credit Exchange engages West Highland Support Services to provide 24-hour managed services for its lending marketplace platform

New York – September 30, 2020

Advisor Credit Exchange (ACE), a breakthrough innovation in delivering lending solutions to financial advisors, has engaged West Highland Support Services, a global managed services provider, to provide 24-hour support for ACE’s credit marketplace platform.

West Highland’s award-winning Managed Services will now support ACE’s end-to-end technology and software. The ACE platform connects wealth managers with high-service quality lenders to deliver the financing solutions to build and maintain client net worth and achieve lifetime financial wellness goals.

ACE’s key innovation is that advisors know – in advance of speaking with their clients – what prequalified loan opportunities are available for presentation, along with clearly stated pricing and terms. This breakthrough, quite literally, takes the mystery out of lending for advisors and their clients.

Steven Roe, founder and CEO of West Highland Support Services, headquartered in New York City, said: “We are thrilled to have been chosen by Advisor Credit Exchange to provide 24-hour managed services and support for its highly innovative platform. Our industry leading monitoring solution will provide insight and visibility into the Advisor Credit Exchange environment ensuring high availability.”

Ugo Lancellotti, Director of Technology at Advisor Credit Exchange, commented: “West Highland’s managed services offering was the obvious choice as we looked to expand our support capabilities and provide excellent client experiences for our marketplace users.”

About Advisor Credit Exchange

Advisor Credit Exchange (ACE) supports the full cycle of wealth management to include the need for financing that builds and maintains net worth to achieve overall financial goals and wellness. ACE technology is a breakthrough solution that empowers advisors to present pre-qualified credit opportunities to their clients. ACE is an independent technology firm founded by notable fintech innovators.

For wealth management firms and advisors, we bring transparency, control and convenience to liability management across the entire wealth management lifecycle so advisors can now deliver truly comprehensive advice to their clients. By integrating financing with wealth management solutions, ACE is creating new opportunities for platforms and advisors, while helping investors build and maintain the net worth that makes financial wellness a reality.

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West Highland Support Services is a vendor-agnostic managed service provider, recognized globally as an industry authority and thought partner for market data, referential and professional services for over 20 years.

West Highland is referred to as “The Gold Standard” for managing, installing and architecting robust market data platforms.  We continue to lead the industry with innovative tools and services that increase visibility, manage capacity and maximize uptime while reducing overall operating expense.

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