As is the West Highland tradition, customized solutions with flexible schedules are provided. Professionals trained on multiple platforms (Windows NT / 2000, Unix, Linux) are assigned to client accounts to support existing help desk environments. West Highland may also deploy a West Highland designed help desk model to clients that wish to take advantage of cost effective outsourcing.
Our professionals are trained in market data management and support as well as network support. We are responsive to fast-paced mission critical situations and perform proactive inspections of systems minimizing problems that reduce system availability.