The Top 3 Reasons to Embrace Managed Services Based on our research into Financial Service firms reevaluating market data operational support, 3 things that consistently come up as areas that need to be addressed are: Cost Attrition Skilled Staff In this blog we will take a deep look into these and how Managed Services resolve...Read More

Poor data management, an impediment to investment decisions There are hundreds of thousands of entities participating in the markets trading trillions of stocks and billions of bonds. The data describing these financial instruments is often updated, complex, incomplete, and incompatible. These issues impede companies and investors in making investment decisions, managing risk and hinder regulators...Read More

High Performance Data Management no longer optional Firms are increasingly in need of high-performance systems with on demand delivery, caching/storing, analytics and field level lineage capabilities to handle large data requests often due to corporate events like stock splits and mergers, new security issuance, IPOs, equity and debt raising etc. With the proliferation of data...Read More

New York – September 30, 2020 – Advisor Credit Exchange (ACE), a breakthrough innovation in delivering lending solutions to financial advisors, has engaged West Highland Support Services, a global managed services provider, to provide 24-hour support for ACE’s credit marketplace platform. West Highland’s award-winning Managed Services will now support ACE’s end-to-end technology and software. The...Read More

West Highland Support Services (WHSS) has been a leader in the Financial sector for over 23 years and is now offering our Web Access and Control Manager (WACM) solution to the Legal Industry. The WACM Solution WACM assists Legal firms with managing costs, particularly though authorizing access to Web based fee-liable services and document downloads....Read More

In the Covid-19 world Market Data team workloads have increased exponentially.  Teams being under BAU pressure, working remotely, and split across locations have additional challenges. Contract Renewals and Roll Overs are often overlooked or pushed down the priority queue as business users constantly demand new data sets, alternative data, and wider data distribution. Opportunity to...Read More

It has long been recognized that managed services provide benefits beyond cost reduction.   Although commercial savings can reach upwards of 60% against existing cost of in-house models, the pandemic has shined a light on several equally important benefits that are provided by outsourcing. Managed services have been immune to risk that localized proximity models have. ...Read More

West Highland has expanded our Intelligent Data Platform which provides clients the ability to ingest sources for any structured or non-structured data and deliver to a customizable dashboard with a robust REST API for Data Science and Quant Analysis. IDP-Legal Entity Mastering (IDP-LEM) to support Investment Management firms need to see vendor data sources and...Read More

One wrong move can have significant impact! Data Notification and Usage Management for Refinitiv DataScope Introduction: Financial Services firms use Refinitiv DataScope to deliver reference data, corporate actions and pricing data to drive business applications. These applications provide significant value when pricing mutual funds, risk positions and portfolio management. As there are changes to the...Read More